How to Solve Lonsdor K518 Pro License Lost after Activation?

One customer gave feedback that he bought a series car software license for his Lonsdor K518 Pro, after activation, some car models did not appear on the device.
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The solution:
Step 1: Provide K518 Pro serial number to Lonsdor support to confirm if all purchased licenses have been activated

Step 2: If the license is activated but lost from device, please update the firmware first and then check again.

Firmware upgrade methods:
Method 1: Settings-> Firmware Upgrade-> Force update
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Method 2: Use “One click update” to update directly
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Tech support:
WhatsApp: +86 15002705698
Email: sales@cardiagtool.co.uk
Website: www.cardiagtool.co.uk