Kess V2 5.017 Ksuite 2.53 “External Exception EEFFACE” Error Solution

Customer problem: When I run Ksuite 2.53 on my kess v2 master, a message error appeared on the screen “External exception EEFFACE”. I tested with another cable and tested on another port… but the results were always the same. It is normal for the computer to detect as usb device. I also tried to take sd card out and put back, and cleaned the sd card and reader contracts, but also failed to solve.

Kess V2

Kess V2 engineer replied:

Solution 1: Please try to uninstall the current software and download by the following links.

No password! No risk!

Size: 857.3MB

Link 2:

Password: i4cwgr

Size: 3.71GB

Security: has been tested 100% OK by engineer.

Note: If you choose this download link, you need to scan QQ or WeChat QR code to get authorization to download.

Solution 2: please refer to the solution of kess v2 fw4.036


Hope it helps you! Good luck!