SDP3 V2.23 VCI 2 Diagnostic Tool Patch Failed,data error

I have recently purchased a scania sdp3 v2.23 vci.2
Order serial no. 44151105188682
I must contact you in regards the code to activate
Ref no. WD-WXDOAC9A7060
Can you confirm by email what I should do next

When I entered the activation code you gave me
E7678536
It’s coming back as patch fail data error.please instruct me what to do.i thought I would of had this activated by now.

QQ图片20151128103938

But how to solve it ?

It shows the activation code is incorrect. so customer need to send the ID to active again.