I received Xtool x100 pro2, but there is something wrong with it. I update it by the upgrade tool downloaded from the official website. After that, it cannot perform any function. I input the function and it shows purchase, then turns to white screen with only red bar at the top of the screen.
The suggestion offered by cardiagtool.co.uk engineer:
Please follow the steps below to make X100 Pro2 get back to normal.
Step 1: Connect PRO2 to a Windows PC, find the memory card, and format it.
Step 2: Log in the upgrade tool and click upgrade
(Attention!!! During the upgrade, please do not operate the key of the X100 pro2 key programmer or disconnect the USB cable. After the upgrade prompt is successful, unplug the USB cable and reconnect it.)
Here is the guide of how to update X100 Pro2 by upgrade tool on Windows PC.
Step 1: Access to the official website http://www.xtooltech.com
Step 2: Select Supports-> Download Upgrade tool-> X100Pro2
Then it will start to download automatically
Step 3: Extract the installation package into an upgrade tool
Step 4: Connect X100 PRO2 to Windows computer with Type-c cable;
Note: If the USB device cannot be recognized. Please use the method as below:
1.Insert the TYPE-C connector halfway to make the screen light up
2.Then insert all of the TYPE-C connector to identify the USB device
Step 5: Open the upgrade tool
Input the Product SN and Password and click login
(The Serial number and activation code can be found from the Certificate of Quality paper)
Note: The serial number begins with the three letters- PRO
Step 6: Click on “Select” to select all
Choose the language you desire and click on “Upgrade” to update all the car software
More XTOOL auto key programmers tech support: www.cardiagtool.co.uk